When to call Atlantis
Dental injuries and significant tooth pain can be stressful for children and parents. Call Atlantis for guidance when your child has a concerning dental injury or pain. Our pediatric dental team serves families in Dublin, California.
Reasons to call include severe tooth pain; a chipped, cracked, fractured, or broken tooth; a partially or completely knocked-out tooth; a lost filling or restoration; or an injury involving the tongue, gums, cheeks, or other oral soft tissues.
Call (925) 833-0535. You can also learn more about pediatric dentistry at Atlantis and meet Dr. Keerthi Golla.
Knocked-out permanent tooth
A knocked-out permanent tooth is time-sensitive. Seek immediate dental care.
- Make sure the tooth is a permanent tooth.
- Pick it up by the crown—the white part—not the root.
- If it is dirty, gently rinse it with milk, saline, or the patient’s saliva. Do not scrub the root.
- If possible, place the permanent tooth back into its socket promptly.
- If it cannot be replanted, keep it moist. Milk is an appropriate readily available storage medium.
Knocked-out baby tooth
A knocked-out baby, or primary, tooth should not be replanted.
Contact the pediatric dental team for guidance.
Broken, chipped, or injured teeth
Contact Atlantis for guidance about cracked, fractured, chipped, broken, or partially displaced or knocked-out teeth. The team can ask about what happened and discuss next steps until your child can be evaluated.
Atlantis also provides pediatric dental fillings and pediatric dental crowns. Those pages describe restorative services generally; the pediatric dental team must evaluate an injured tooth before discussing care.
During office hours
During regular office hours, Atlantis tries to accommodate existing patients with true dental emergencies when possible.
New patients with true dental emergencies may also be accommodated when scheduling permits. Availability is not guaranteed.
Call (925) 833-0535 for guidance.
After-hours dental emergencies
If the office is closed, call Atlantis at (925) 833-0535 and follow the voicemail instructions.
For a true dental emergency, the voicemail provides a telephone number for the on-call doctor.
When to seek emergency medical care
Call 911 or seek emergency medical care rather than waiting for the dental office when a child has a serious head or neck injury, difficulty breathing, loss of consciousness, uncontrolled bleeding, or other potentially life-threatening symptoms.
What happens when you call
The Atlantis team can ask about what happened and provide guidance about appropriate next steps until your child can be evaluated. A telephone conversation does not promise a diagnosis, treatment, or appointment availability.
Contact Atlantis for the practice address, regular hours, and other contact information.
Pediatric dental emergency FAQ
What should I do if my child knocks out a permanent tooth?
Make sure it is a permanent tooth. Pick it up by the crown—the white part—not the root. If it is dirty, gently rinse it with milk, saline, or the patient’s saliva, and do not scrub the root. If possible, place it back into its socket promptly. If it cannot be replanted, keep it moist; milk is an appropriate readily available storage medium. Seek immediate dental care.
Should I put a knocked-out baby tooth back in?
No. A knocked-out baby, or primary, tooth should not be replanted. Contact the pediatric dental team for guidance.
What should I do if my child chips or breaks a tooth?
Call Atlantis for guidance about cracked, fractured, chipped, broken, or partially knocked-out teeth. The team can ask what happened and discuss appropriate next steps until your child can be evaluated.
Can Atlantis see my child for a dental emergency?
During regular office hours, Atlantis tries to accommodate existing patients with true dental emergencies when possible. New patients with true dental emergencies may also be accommodated when scheduling permits. Availability is not guaranteed.
What should I do if a dental emergency happens after hours?
Call Atlantis at (925) 833-0535 and follow the voicemail instructions. For a true dental emergency, the voicemail provides a telephone number for the on-call doctor.
When should I call 911 instead of the dental office?
Call 911 or seek emergency medical care rather than waiting for the dental office when a child has a serious head or neck injury, difficulty breathing, loss of consciousness, uncontrolled bleeding, or other potentially life-threatening symptoms.